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Dolly Chugh

Dolly Chugh

Joined Stern 2006

Leonard N. Stern School of Business
Kaufman Management Center
44 West Fourth Street, 7-55
New York, NY 10012

E-mail dchugh@stern.nyu.edu
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Biography

Dolly Chugh is an Associate Professor in the Management and Organizations Department at New York University Stern School of Business. Her research focuses on the psychological constraints on the quality of decision-making with ethical import, a phenomenon known as "bounded ethicality" (Chugh, Banaji and Bazerman, 2005). Professor Chugh currently teaches MBA courses in leadership, management and negotiations. Additionally, she has taught at a men’s prison through the NYU Prison Education Program at the Wallkill Correctional Facility, where she is currently running a book club.

Her first book, The Person You Mean to Be: How Good People Fight Bias (HarperCollins, 2018) has received acclaim from Malcolm Gladwell, Adam Grant, Susan Cain, Daniel Pink, Billie Jean King, Carol Dweck, David Thomas and Angela Duckworth. Her recent speaking engagements have included Starbucks’ corporate headquarters, the American Museum of Natural History and the Hollywood Commission on Sexual Harassment and Diversity chaired by Anita Hill. Professor Chugh's 2018 TED Talk was viewed more than 1.5 million times in its first month online and ranked as one of the 25 most popular TED Talks of the year. She also writes a monthly column about race, gender, diversity, inclusion and bias for Forbes.com.

Her research integrates the theories and methods of social psychology, behavioral economics, judgment and decision making, sociology and education. Professor Chugh has published more than 20 articles and book chapters on these topics in both top managerial and academic publications, such as the Harvard Business Review, Psychological Science, Administrative Science Quarterly, Academy of Management Journal, Journal of Applied Psychology, Research in Organizational Behavior and The American Economic Review.

Her work has appeared in Lean In by Sheryl Sandberg and What Works by Iris Bohnet, as well as a recent White House Council of Economic Advisors Issue Brief. She has appeared live on the Melissa Harris-Perry Show on MSNBC, and she and/or her research is regularly featured in numerous media outlets, including National Public Radio, NBC News, Scientific American, Forbes, The Washington Post, CosmoGirl, The New York Times, The Economist, The Huffington Post, the Financial Times and the Stanford Social Innovation Review. Her first-authored Sunday New York Times op-ed was in that weekend’s Top 20 most-emailed/read/tweeted articles

She has been named one of the Top 100 Most Influential People in Business Ethics (a list which included Pope Francis, Angelina Jolie and Bill Gates) by Ethisphere Magazine, a finalist for the Faculty Rising Star Pioneer Award by the Aspen Institute and the recipient of the prestigious New York University Dr. Martin Luther King, Jr. Faculty Award (whose past recipients include NYU Law professor and Just Mercy author Bryan Stevenson). As one of the most highly rated business school professors at New York University, she received the Stern School of Business Teaching Excellence Award in 2015.

Professor Chugh is committed to teaching and mentoring both within and outside the MBA community. She is a faculty member in the KIPP Charter School network's renowned School Leadership Program through which she has taught approximately 1000 current and future principals of schools in underserved communities.

Prior to her decision to pursue an academic career of teaching and research, Professor Chugh worked in both professional services and line manager roles at Morgan Stanley, Sibson & Company, Time Inc., Scholastic Inc. and Merrill Lynch.

Professor Chugh received a BA from Cornell University where she earned a double major in Psychology and Economics and served as a two-time co-captain of the Varsity Tennis Team (1990), an MBA from the Harvard Business School (1994) and a PhD in Organizational Behavior / Social Psychology from Harvard University (2006).

Research Interests

  • Bounded Ethicality
  • Bounded Awareness
  • Implicit Bias
  • Race and Gender
  • Negotiations

Courses Taught

  • Collaboration, Conflict, and Negotiation
  • Developing Managerial Skills
  • Leadership in Organizations

Academic Background

Ph.D., Organizational Behavior, 2006
Harvard University

M.A, Social Psychology, 2003
Harvard Business School

M.B.A, General Management, 1994
Harvard Business School

B.A., Psychology, Economics, 1990
Cornell University

Selected Publications

Chang, E., Milkman, K., Chugh, D., & Akinola, M. (2019)
Diversity Thresholds: How Social Norms, Visibility, and Scrutiny Relate to Group Composition
Academy of Management Journal, 62(1), 144-171

Chugh, D. (2018)
The Person You Mean To Be: How Good People Fight Bias
New York: HarperCollins

Chugh, D. & Kern, M.C. (2016)
Ethical Learning: Releasing the Moral Unicorn. In Palmer, D.A., Greenwood, R., & Smith-Crowe, K (Eds.) Organizational Wrongdoing. Cambridge: Cambridge University Press.

Chugh, D., & Kern, M.C. (2016)
A Dynamic and Cyclical Model of Bounded Ethicality. Research in Organizational Behavior, 36.

Tenbrunsel, A. & Chugh, D. (2015)
Behavioral Ethics: A Study of Increased Breadth and Depth. Current Opinions in Psychology, 6, 205-

Rattan, A., Savani, K., Chugh, D. & Dweck, C. (2015)
Leveraging Mindsets to Promote Academic Achievement: Policy Recommendations. Invited Submission for special issue (Topic: What if the President had a Council of Psychological Advisors?) of Perspectives on Psychological Science, 10(6), 721-726.

Milkman, K.L., Akinola, M., & Chugh, D. (2015)
What Happens Before? A Field Experiment Exploring How Pay and Representation Differentially Shape Bias on the Pathway into Organizations. Journal of Applied Psychology.

Related News & Research

Dean Raghu Sundaram joins other deans in sharing recommended summer reads for future business majors; Professor Dolly Chugh's book, "The Person You Mean to Be," is highlighted

Professor Dolly Chugh's book, "The Person You Mean to Be," is featured in a summer reading list for women in power

Professor Dolly Chugh offers advice for companies to successfully manage cross-generational teams

What to Do When You’re the Only Woman in the Room

Professor Dolly Chugh explains how having a growth mindset can foster better leadership skills

In a podcast interview, Professor Dolly Chugh shares her views on combating unconscious bias, from her book, "The Person You Mean to Be"

In a contributed article, Professor Dolly Chugh explains why she recommends the book "Biased" by Jennifer Eberhardt

Professor Dolly Chugh's book, "The Person You Mean to Be," is cited

Professor Dolly Chugh explains the benefits of developing a growth-oriented inner voice, from her book, "The Person You Mean to Be"

Professor Dolly Chugh's book, "The Person You Mean to Be," is referenced in an article about making mistakes

'High Flying Bird' Will Entertain You and Leave You Thinking

The Truth about Rosa Parks and Why it Matters to Your Diversity Initiative

Professor Dolly Chugh's book, "The Person You Mean to Be," is named one of the top 10 creative leadership books of 2018

In a Q&A interview, Professor Dolly Chugh shares how to combat implicit bias, from her book, "The Person You Mean to Be"

How PwC's Tim Ryan Learned to Talk About Race (and How You Can, Too)

Professor Dolly Chugh shares how to foster equity and inclusion, from her book, "The Person You Mean to Be"

In a Q&A interview, Professor Dolly Chugh shares insights from her book, "The Person You Mean to Be"

Professor Dolly Chugh shares tips for managers to hold inclusive meetings, from her book, "The Person You Mean to Be"

On the Board, ‘Twokenism’ Is the New Tokenism

Professor Dolly Chugh underscores the importance of a growth mindset for mitigating unconscious bias, from her book, "The Person You Mean to Be"

Areas of Expertise

Management

  • Negotiation